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TERMS & CONDITIONS

There are a lot of terms and conditions for 18Care.in service agreement online. You need to read such things carefully. Accessing important information on 18Care website means that you’ll easily be able to accept, understand, agree and are also bound to different terms and conditions of such agreement. If you don’t agree with the terms and conditions, you can just leave the website.
 

All references to the website 18Care mentioned in the agreement shall include 18care.in website only. Individuals who are above 18 years old should only have access to the website.
 

18Care – Product Return Policies

  • You can just claim a return, exchange for the bought 18Care in case these remain in defective or damaged condition within 3 days of the shipment’s order data. This would be totally free of any charge.

  • We do not to accept the exchange of products that are not to your liking. Since most of our products are personal in nature, we recommend our users to ask us questions or queries on our contact number Call or WhatsApp at (+91-99-88-66-7918) or chat on website, before any confirmation of the order.

  • Make video of package while opening till end, there will no responsibility without video. In the case of a manufacturers defect, We will replace after checking the defective product BEFORE using. If an item is used, the manufacturer will not provide warranty replacement.

  • Customers won’t be incurred any charge on adult products online that reach their doorstep in defective or damaged condition. These can easily be exchanged.

  • There would be no refund for shipping charges of items that are returned or exchanged.

  • All liquid products that were damaged and leaked at the time of transit are eligible for replacement without incurring any additional costs. Our customer service executives would provide you the best possible help in occurrence of such instances. In case of liquid-based items the replacement option remains available only till a few days post expected delivery date.

  • The information found on our website can’t be sold, shared or rented to any other person in any other ways other than the stuff disclosed in statement.

  • The website typically doesn’t make use of cookies (user’s information).

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